Planet is committed to protecting the privacy of your personal information. We believe it is important for you to know what information we collect and how we treat the information you share with us. The following policy will explain how your personal information will be treated as you use our website and its features. 'Personal Information' includes your name, physical address, e-mail address(es), telephone numbers, credit card information and other similar information. We guarantee that we will not sell your Personal Information.
If you have signed up to receive marketing communications from us, you can 'unsubscribe' from these at any time.
We know how important it is to securely store any information that you provide. We maintain the highest levels of security at all times. Our site uses high-level SSL (secure socket layer) encryption technology, the most advanced security software currently available to scramble your sensitive data when you transmit it to us. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. To check that you are in a secure area of our site, look at the bottom right of your browser and you will see a closed padlock or an unbroken key.
How Your Information is Used
The information you provide helps Planet understand how you use our website. This allows us to continue to make improvements to our products and services.
Unsubscribing and Data Removal
If your Personal Information changes (such as post code, phone, e-mail or postal address), or if you no longer want to be contacted about our products and services, you can correct, update or delete your Personal Information at any time. This can be done by accessing Your Account information on this website or by e-mailing us via our Contact Us section of this website. We take your online privacy very seriously, so if you need any assistance in unsubscribing to future communications please contact Planet and we will ensure that you are 'opted-out' from receiving any further mailing or other information. Although we will remove your name from our e-mail list as quickly as possible, please recognise that there may be a short period of time after you unsubscribe during which you may still receive e-mails from us.
Modifications to This Policy
We use Internet standard encryption technology to scramble your data when you transmit it to us. This process is known as SSL (secure sockets layer). To check that you are in a secure area of our site, look at the bottom right of your browser and you will see a closed padlock or an unbroken key.
Your payment details are held in an encrypted format until we process your order. All orders are processed on computers that are not connected to the Internet.
This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
The encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world's most respected certification body for Internet firms.
We take your security and privacy very seriously, and do everything we can to keep the details of your order and payment secure.
Privacy & Cookies Policy
We are giving you this information in order to comply with recent legislation developed by the International Chamber of Commerce UK and to make sure we are clear about your privacy when you are using our website.
We will ensure your confidential information is kept safely. We may pass your personal data to other companies to support our business operations or for legal or audit purposes only. Your contact details, including email address, will not be shared, sold or rented for any other purpose without specific prior permission from you.
What are cookies?
Cookies are small, usually randomly encoded, text files that help you to navigate through a website. They are generated on the sites that you visit as well as by third-parties that websites work with to manage key elements of their business. In most cases, they do not involve or use personal information in any way. You can prevent, control and delete cookies on your computer by using the relevant settings within your browser options. The Help menu on the toolbar of most browsers will tell you how to prevent your browser from accepting cookies. This may affect the overall experience that you get from our website.
The cookies that we use are the following:
Strictly necessary cookies:
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies collect anonymous information on the pages visited. By using our website, you agree that we can place these types of cookies on your computer.
These cookies remember choices that you make to improve your experience. By using our website, you agree that we can place these types of cookies on your computer.
Targeting or advertising cookies:
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB’s self-regulatory scheme to allow you to control the advertising that you see.
Our website may contain links to other sites which are outside our control and will not be covered by this policy. Please check these third-party websites for more information about their cookies and how to manage them.
Can I disable cookies?
Yes. Most web browsers automatically accept cookies, but you can change your settings so that this does not happen. The 'help' portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You can also visit www.allaboutcookies.org for more information. Please remember that by disabling cookies you may affect the performance of this site and may restrict your use of this website.
This policy is correct as of May 2012. We reserve the right to change the policy at any time.